Laravel Tickets

Simple but effective solution to provide support. Due to its lightweight construction, it fits into any project. In addition, it offers a wide range of configuration options from the start and is therefore suitable for any area.

Features

• Highly configurable
• auto closing
• file upload support
• permission support
• ticket categories
• priority
• easy to customize
• uuid support
• declare ticket reference
• multiple language support

Preview

Ticket Dashboard: Ticket creation: Ticket show And Assign: Ticket Close:

Todos

• Improve documentation
• tailwind and vue frontend
• admin ticket scaffold
• unit tests
• uuid:
  • rule,
  • migrations
  • controller stuff

Installation

You can install the package via composer:

composer require dassuman/laravel-tickets:dev-main

After the installation

php artisan vendor:publish --provider=Dassuman\LaravelTickets\LaravelTicketsServiceProvider

Documentation

Currently the views are only implemented for bootstrap. After publishing, you should implement the layouts.

The trait HasTickets should be added to the user model

use Dassuman\LaravelTickets\Traits\HasTickets;

class User
{
    use HasTickets; // important for laravel-tickets
}

The ticket routes can be implemented via the macro

use Illuminate\Routing\Controller;
use Dassuman\LaravelTickets\Controllers\TicketControllable;

class TicketController extends Controller {

  use TicketControllable;

}

Route::tickets( TicketController::class );

Config: All points of the configuration are documented.

Contributing

Please see CONTRIBUTING for details.

Security

If you discover any security related issues, please email dass.suman126@gmail.com instead of using the issue tracker.

Credits

• [Anirudha Pal]
• Suman DAs

License

The MIT License (MIT). Please see License File for more information.