ITMOSOFT Laravel Product Questions

Product questions and answers with moderation and customer attribution for Laravel 12 and 13.

Features

• Ask questions against any Eloquent product model.
• Optional polymorphic asker/customer association.
• Add answers with optional polymorphic responder association.
• Pending, approved and rejected moderation states.
• Published question query scoped to a product.
• Approved answers eager-loaded with published questions.
• Metadata support.
• Transactional question deletion with answer cleanup.
• Configurable table prefix.

Requirements

• PHP 8.3+
• Laravel 12 or 13

Installation

composer require itmosoft/laravel-product-questions
php artisan vendor:publish --tag=itmosoft-product-questions-config
php artisan migrate

By default, migrations create itmosoft_product_questions and itmosoft_product_answers. Configure table_prefix before migrating if needed.

Ask a product question

use ItmoSoft\ProductQuestions\ProductQuestionManager;

$manager = app(ProductQuestionManager::class);

$question = $manager->ask(
    product: $product,
    question: 'Does this product include a warranty?',
    asker: auth()->user(),
);

Questions are pending and unpublished by default.

Add an answer

$answer = $manager->answer(
    question: $question,
    answer: 'Yes, it includes a one-year warranty.',
    responder: auth()->user(),
);

Answers are also pending and unpublished by default.

Moderate content

$manager->moderateQuestion($question, 'approved');
$manager->moderateAnswer($answer, 'approved');

// Other supported status: rejected

Only approved and published questions are returned by publishedForProduct().

Display approved Q&A

$questions = $manager->publishedForProduct($product)->paginate(20);

The query eager-loads only approved, published answers.

Important scope and production notes

• The package provides persistence and moderation primitives, not public routes, controllers, admin screens, notifications, spam detection, rate limiting, or frontend components.
• Product, asker and responder are polymorphic Eloquent models. Integrate with your product/customer/user models in the host application.
• Enforce authorization, request validation, abuse prevention, tenant scoping and content sanitization in your application.
• status is validated against the configured allowed_statuses list. The default statuses are pending, approved, and rejected.
• The package does not implement voting, accepted answers, product-specific staff permissions, or verified-purchase checks.
• Deleting a question deletes its answers in a transaction. Configure database foreign keys appropriately for your target driver.
• The package uses text fields for content; escape output in your views to prevent cross-site scripting.

Testing

composer install
composer validate --strict
composer test

License

MIT. See LICENSE.